How to unblock TikTok ads account?
Running a business, advertising in social media and your Tiktok account suddenly got suspended?
First, lets talk about why it can be suspended. Comparing to Facebook, where every sneeze you make can be resulted in ads and account block, getting blocked in Tiktok is much harder.
However, those are the things that can get you rapidly blocked:
- You didn't pay for the ads or you were late in paying
- You violated TikTok policies and showed prohibited products
- You Used not appropriate language in ad copy
What can you do if your account is blocked?
- File a ticket with support & don't give up easily
Often they just answer that their decision is final and your ad account is blocked, but message them once again filing the appeal and say that it was your first time advertising and you may have done some mistakes and you read again the rules of TikTok and promise not to violet the policies again as you very much want to advertise there
Yes, its weird, but it works.
2. If you ad account is still blocked or you have no time for talking to support, just create a new TikTok ads account.
Comparing to Facebook, creating TikTok ads account is super simple (the only stuck I faced is that sometimes the number verification doesn't work and the code is not being send — try the number of a friend from a different country).
Once account is created, put the company details in to verify the company, as only companies can run ads in TikTok.
Important — If you are an e-commerce business and your Tiktok is connected to Shopify, don’t forget to unlink the Tiktok account from your blocked TikTok ads account, before connecting your new account to Shopify and creating a Pixel.
Next steps you need to do:
- put billing details and don't forget VAT number for EU companies
- Connect Pixel
- Connect TikTok account with TikTok ads account
- Make 2 factor authentication on the account as TikTok is very much about security nowadays
That's it — you are ready to advertise.
If you have any troubles with your TikTok ads — shoot me an email on info@jjmarketingfamily.com or contact me from the website jjmarketingfamily.com
